Company Name: Allscripts
Designation: Support Consultant Associate
Qualification: B.E / B.Tech / MCA
Job Location: Pune
Salary Offered: Best in Industry
Experience: Fresher’s / Entry Level
Job Type: Full-Time
Industry: IT / Software Services
Skills: Knowledge of Application Support, Exposure to SQL, Good Communication & Interpersonal Skills
Job Responsibilities: Will be responsible in providing client assistance and accurately to ensure client satisfaction by using departmental procedures for call control, problem resolution, reporting & escalation. Handle incoming customer calls & cases for Allscripts Sunrise Application. Work with the Product development teams to troubleshoot software. Usage of Product Specific diagnostics tools & techniques to resolve customer issues.
Apply Mode: Online
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