Company Name: Convergys
Job Role: Technical Support Professional
Job Location: Mumbai , Thane
Qualification: Any Graduate
Salary Offered: Best in Industry
Experience: 0-5 Years
Industry: IT-Software / Software Services
Skills – Working Knowledge on Operating Systems , Internet Fundamentals, Basic Knowledge on Networking concepts, Problem solving & Troubleshooting skills, Good Communication and Analytic skills
Job Responsibilities- Working with clients to identify the computer problems and advising the solution. Analyzing call logs so can easily spot common trends and underlying problems. Testing and fixing faulty issues. Will be engaged in updating self-help documents so customers / employees can try to fix the problems themselves
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