Company Name: Dell
Job Role: Technical Support Process
Qualification: Any Graduates
Positions: 100
Location: Hyderabad
Salary Offered: INR 3, 00,000/- to INR 5, 00,000/- LPA
Experience: 0 to 4 years
Job Type: Full-Time
Industry: IT / Software Services / Others
Skills: Knowledge of Dell Products, Customer services, Policies and Procedures, Experience in Technical or Semi – Technical Process, Basic Knowledge of Computer and navigating through open applications, excellent communication and Problem Solving skills.
Job Responsibilities: Will be responsible responding to customer technical problems / issues related to hardware, software and networking. Assists customers by diagnosing problems and providing resolutions for technical and service issues. Uses troubleshooting techniques and tools to identify products that are defective and follows guidelines to ensure a complete solution to their technical questions. Focuses on delivering a positive customer experience according to Dell Standards.
Apply Mode: Online
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